Terms and Conditions koko46 – Platform Terms of Use

These Terms and Conditions ("Terms") govern your use of the koko46 platform, accessible via koko46.app and its associated mobile app. By accessing or using any part of the koko46 platform, you agree to be bound by these Terms.

These Terms are to be read together with the koko46 Privacy Policy and Responsible Gaming Policy, all of which form part of the overall agreement between you and koko46. If you do not agree with any part of these Terms, you are not permitted to use the koko46 platform.

Koko46 reserves the right to amend, modify, or update these Terms at any time without prior notice. Amendments take effect immediately upon publication on the website. Continued use of the koko46 platform following any changes will be deemed acceptance of the updated terms.

To register and use the koko46 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Not a resident or citizen of any region or country that restricts or prohibits the use of online gambling platforms.
• Have full legal capacity to enter into a binding contract.
• Not currently under a self-exclusion status at koko46 or any affiliated platform.
• Registering under your own name and for personal use only — not on behalf of any third party.

During registration, you are required to provide accurate, complete, and up-to-date information. koko46 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time to verify the information provided. Failure to complete the KYC process may result in your account being temporarily suspended or terminated.

Each individual is only permitted to hold one (1) active account at koko46 at any one time. Opening or owning more than one account — whether using a different name, email address, phone number, IP address, or payment method — is a serious violation of these Terms.

If koko46 detects multiple accounts held by the same individual:

• All associated accounts will be frozen immediately.
• All bonuses, promotional credits, and winnings obtained from multiple accounts will be forfeited.
• Koko46 reserves the right to reject withdrawal requests associated with multi-account activity.
• The individual may be banned from opening any new account at koko46 in the future.

You are solely responsible for keeping your password and account login details secure. koko46 will not be held liable for any losses resulting from unauthorized use of your account if such access occurred due to your own negligence in safeguarding your login information.

All financial transactions on the koko46 platform — including deposits and withdrawals — are processed in Malaysian Ringgit (MYR). koko46 accepts the following payment methods:

• DuitNow (QR and Transfer)
• FPX (Online Banking)
• Touch 'n Go eWallet
• Boost
• GrabPay
• Visa & Mastercard Credit / Debit Card

Deposit Limit: Minimum and maximum deposit limits vary by payment method and account status. Users may set personal deposit limits in their account settings as part of the responsible gaming program.

Withdrawal: Withdrawal requests will be processed after identity verification (KYC) is complete. Withdrawals may only be made to an account or wallet registered under the same name as the koko46 account. koko46 reserves the right to request proof of ownership for the payment method used.

Koko46 offers a variety of bonus programs and promotions to eligible users. All bonuses are subject to the following conditions unless otherwise stated in the specific promotion terms:

• Rollover Requirement: Bonuses must be rolled over at the rate specified in the relevant promotion before withdrawals are permitted.
• Validity Period: Each bonus has an expiry date. Bonuses not used within the specified period will expire automatically.
• Maximum Wagering Limit: While bonus rollover requirements remain unfulfilled, the maximum bet per round / wager is as specified in the promotion terms.
• Eligible Games: Not all games contribute equally toward rollover requirements. Some games may be fully excluded from bonus rollovers.
• One Promotion Per Person: Unless otherwise stated, each user is eligible for only one of the same bonus offer at any one time.

Koko46 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice. Bonus abuse — including but not limited to bonus arbitrage, using multiple accounts to claim bonuses, and wagering strategies designed to circumvent bonus conditions — may result in bonus forfeiture and account termination.

All games available on the koko46 platform operate using a Random Number Generator (RNG) system certified by independent auditing bodies. The outcome of every round is entirely random and cannot be influenced by any party, including koko46 itself.

In the event of a dispute regarding game results, koko46's server logs will be considered the final and official record. If a technical error occurs during gameplay that causes incorrect payouts, koko46 reserves the right to correct such errors without prior notice.

Invalid Game Results: Any winnings obtained as a result of technical errors, software bugs, or system malfunctions are void and will not be paid out. koko46 will restore the account balance to its state prior to the error.

Koko46 users are strictly prohibited from engaging in the following activities:

• Use of automation software, bots, scripts, or any tools that manipulate games or platform systems.
• Collusion between players to manipulate game results or exploit the bonus system.
• Money laundering or any suspicious financial activity conducted through the platform.
• Use of the platform for purposes other than personal entertainment — including commercial activities or professional wagering involving third parties.
• Attempts to hack, disrupt, or monitor any part of the koko46 system.
• Providing false or misleading information during registration or the KYC process.
• Sharing your account with others or allowing third parties to use your account.

Koko46 is fully committed to responsible gaming practices. We provide a range of tools to help users manage their gaming habits:

• Deposit Limit: Users may set daily, weekly, or monthly deposit limits.
• Loss Limit: Users may set a maximum allowable loss amount within a defined period.
• Play Time Limit: Users may limit the duration of their gaming sessions.
• Temporary Self-Exclusion: Users may self-exclude from the platform for a set period (1 week to 6 months).
• Permanent Self-Exclusion: Users requiring serious intervention may apply for a permanent self-exclusion, which cannot be reversed.

Koko46 takes a proactive approach to identifying users who may be experiencing gaming-related issues and will reach out to offer appropriate assistance. Our platform supports responsible gaming awareness initiatives and works with relevant organisations to help users who need support.

The koko46 platform is provided "as is" without any express or implied warranties. koko46 does not guarantee that the platform will operate without interruption, be free from errors, or be free from viruses or other harmful components.

To the extent permitted by applicable law, koko46 and its employees, directors, agents, and partners shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from:

• Use of or inability to use the koko46 platform.
• Unauthorized access to your account due to your own negligence.
• Service interruptions or suspensions due to system maintenance or exceptional circumstances.
• Game results not in your favor — outcomes are random and results cannot be guaranteed.

Online gaming involves financial risk. Playing with money you cannot afford to lose is not recommended.

Users may terminate their koko46 account at any time by contacting the customer support team. Prior to termination, all outstanding bonus rollover requirements must be fulfilled, or the associated bonus will be forfeited. Any valid balance will be returned to the user's account once the standard review process is complete.

Koko46 reserves the right to terminate or suspend a user's account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Confirmation of multiple account ownership.
• Suspected or confirmed fraudulent activity, money laundering, or game manipulation.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from relevant authorities.

In the event of account termination due to a breach of terms, koko46 reserves the right to withhold all balances and bonuses without any compensation to the user.

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which koko46 is registered and operates. Any disputes arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.

If a resolution through negotiation is not reached within 30 days, the dispute will be referred to binding arbitration before one or more arbitrators appointed in accordance with the applicable procedural rules. The arbitration decision is final and binding on both parties.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the koko46 support team through the following channels:

• Live Chat: Available 24/7 directly within the koko46 platform or via the mobile App.
• Email: [email protected] (response within 24 business hours)

The koko46 support team is available to assist you in Malay, English, and Mandarin to ensure all your queries are answered clearly and accurately.